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Custom Development & Integration

A supporting service to our five solutions: we build what off-the-shelf systems do not provide, and connect your systems so they work as one.

When do you need custom development?

Most organisations rely on packaged systems that do not cover their unique procedures, so gaps appear and get filled manually with spreadsheets and emails. We build the missing link and connect it to your existing systems — we do not replace what already works.

Common gaps

  • Separate systems that do not exchange data (archive, correspondence, ERP).
  • An important internal procedure run through Excel and email.
  • A needed field mobile app (inventory, maintenance, inspection) that does not exist.
  • No self-service portal for employees or beneficiaries.

What we provide

  • API integration with ERP, email, e-signature and access systems.
  • Internal web systems built on your procedures, with an Arabic interface and dashboards.
  • Field mobile apps that work offline and sync later.
  • Portals and e-forms with workflows and approvals.

Main services

Integration with existing systems

Connecting document, asset and facility solutions with ERP, HR, email and e-signature through standard interfaces.

Custom web systems

Internal systems for specific procedures: committees, requests, inspections, contract tracking — with workflows, permissions and reports.

Field mobile apps

Apps for inventory, maintenance and inspection that work offline, with barcode scanning, photos and signatures.

Portals and dashboards

Self-service portals and KPI dashboards that gather data from several systems into one screen.

How we work

  1. Understanding and analysis: documenting the current procedure, related systems and integration points.
  2. Design and prototype: clickable screens before coding, approved with the users.
  3. Phased development: usable releases every few weeks, each tested and accepted.
  4. Launch and support: deployment on-premise or on a local cloud, training, and support under an annual contract.

Technology and standards

  • Modern, stable web technologies, relational databases and documented REST interfaces.
  • Full Arabic and right-to-left support, with Gregorian and Hijri calendars.
  • Cybersecurity controls and the Personal Data Protection Law built into the design from the start.
  • Source code and documentation handed over to the client as per contract.
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